lockengine for {{client_name}}
{{user_initials}}
{{facility_name}} · Inventory

Lock inventory

48 active locks at this facility + pool · 0 here, 48 from pool peers

Serial Status Facility Combo set Actions
1331 In inventory {{lock.facility_name}} 5/20/2026
1573 Assigned {{lock.facility_name}} 5/14/2026
2839 Assigned {{lock.facility_name}} 5/14/2026
3377 Assigned {{lock.facility_name}} 5/19/2026
4809 Assigned {{lock.facility_name}} 5/14/2026
5553 Assigned {{lock.facility_name}} 5/19/2026
5682 Assigned {{lock.facility_name}} 5/14/2026
6134 Overlock {{lock.facility_name}} 5/14/2026
Showing 8 of 48 · Load more
lockengine for {{client_name}}
{{user_initials}}
{{facility_name}} · Assignments

Assignments

Pending removal

1

Tenant has paid; HB has flagged the unit for lock removal. Stays here until the lock is removed (by tenant via QR/SMS, or by staff manually). Some sites only run removal sweeps weekly — that's fine, the list just grows until then.

Unit Tenant Phone Balance Lock serial # Combo Code Unlock date Actions
013 Marjorie Mcginnis 760-476-3787 — 8728 2350 Awaiting code —

Pending apply

0

HB has flagged these units for overlock. Staff hasn't physically locked yet. Stays here until either the lock is applied or HB clears the flag.

Nothing to apply today When HB flags a unit for overlock, it'll show up here for staff to physically apply.

Currently overlocked

4

Units we've physically overlocked through LockEngine. Newly-overlocked units in HB appear as Manager Tasks until staff assigns a serialized lock.

Unit Tenant Phone Days overdue Balance Lock serial # Source Actions
219 Jose Hernandez 760-509-4621 14 $354 7468 Jrunalls
087 Jennifer Davidson 442-362-7509 42 $424 7203 Olive.vista
100 Irving Solorzano 760-504-2525 145 $1,700 6134 Olive.vista
013 Marjorie Mcginnis 760-476-3787 — — 8728 Olive.vista

Backlog — chronic, no lock recorded

1

60+ days delinquent, currently leased, no overlock anywhere. Investigation list.

Unit Tenant Phone Days overdue Invoices Balance Actions
235 Aquilino Antonio 760-518-8455 219 1 $218
lockengine for {{client_name}}
{{user_initials}}
{{facility_name}} · Activity

Activity

Every lock event, read-only. Filter and click any row to drill in.

When Event Lock Unit Tenant Actor Detail
Thu 8:44amLock assigned7203087Jennifer Davidsonstaffoverlock
Wed 1:55pmLock assigned36088214—staffmove-in
Wed 1:54pmLock removed36088231—staffmove-in
Wed 1:44pmLock removed7203009Brandon Babineaustaffmove-in
Wed 1:36pmLock removed5866036Daniel Alfie Cohenstaffoverlock
Wed 1:35pmLock removed64109089Juan Alfredo Bernalstaffoverlock
Wed 1:35pmLock assigned7203009Brandon Babineaustaffmove-in
Wed 12:49pmLock assigned4809263—staffmove-in
Wed 12:47pmLock assigned34520261—staffmove-in
Wed 12:47pmLock assigned78531322—staffmove-in
Showing 10 of 60 · Load more
lockengine for {{client_name}}
{{user_initials}}
{{client_name}} · Admin · Settings

Global settings

Changes take effect on the next QR retrieval. Existing in-flight retrieve_lock tasks keep their original due dates.

Platform admins only

Lock policy

Global to the client. Applies to every facility under {{client_name}}.

Empty / 0 disables the ack screen entirely.

Pending Removal timer + retrieve_lock task SLA on move-in pickup.

retrieve_lock task SLA after a tenant pays delinquency and self-unlocks.

Placeholders: {{fee}}, {{days}}. {{days}} resolves to move-in or overlock window automatically. Leave blank for default copy.

SMS templates

Tenant-facing copy. Per-facility overrides available below.

Facility settings

Per-facility configuration. Pick a facility to edit its return-the-lock instructions.

Lock pool

Check facilities that share lock inventory with {{facility_name}}. Useful when one ops person serves multiple nearby sites. Unchecked = lock inventory stays at this facility only.